ABOUT THE BRAND

Delicate Hearts is about being touch with the softer side of ourselves--our emotions. We are all on our healing journey in different ways: we are delicate, our feelings are delicate, and our clothing is also delicate.

The brand was created by a Los Angeles based artist who goes by Blue. Blue has always had a passion for design and fashion. The word 'delicate' lingered in the back of their mind for years as a street wear clothing brand that NEEDED to be created.

The designs and brand is inspired from the delicate depths of our soul and hearts.

The word is romantic and beautiful just like the concepts in these designs.

xxx,

I hope you enjoy each specially curated art drop!

We aim to provide a smooth and reliable shipping experience. Please review our shipping policy below.

1. Shipping Locations We currently offer shipping to [list of countries or regions you ship to, e.g., "United States, Canada, and Europe"]. If you are outside of these regions and would like to inquire about international shipping, please contact us at [your contact email].

2. Processing Time All orders are processed within [1-3 business days] (excluding weekends and holidays). You will receive an email with tracking information once your order has been shipped.

3. Shipping Rates & Delivery Times Shipping rates are calculated at checkout based on your location and the size/weight of your order. We offer several shipping options, including:
: [e.g., 5-7 business days]

: [e.g., 2-3 business days]

: [e.g., next business day]

4. Order Tracking Once your order has shipped, you will receive an email with a tracking number and a link to track your package. Please note that tracking information may take up to [24-48 hours] to appear in the system.

5. Shipping Delays While we strive to meet the estimated delivery times, please note that delays may occur due to unforeseen circumstances such as weather, customs, or carrier issues. We appreciate your understanding and patience.

6. Shipping Restrictions

-We are unable to ship to P.O. Boxes or APO/FPO addresses.

-Some products may have shipping restrictions based on size or location. If there is an issue with your order, we will notify you immediately.

7. International Shipping For international orders, please be aware of the following:

-Duties and taxes are the responsibility of the customer and are not included in the shipping cost

-Delivery times may vary based on your location and customs processing.

8. Lost or Damaged Items If your order is lost or damaged during shipping, please contact us within [7 days] of receiving your order. We will work with the carrier to resolve the issue and ensure you are satisfied.

9. Returns & Exchanges For our full return and exchange policy, please visit our [Return Policy page].

In case of a damaged product or a manufacturing error, reprint or a refund can be offered if you contact us within 14 days of product delivery. **Must send photos**